Quick Message Form Disclaimer

The Aluminium Shutter Company Limited is a registered company and it is run by Plantation Shutters Ltd. It means that all enquiries generated via this website will be dealt by Plantation Shutters Ltd. With that in mind, once you submit your information, you will be under Plantation Shutters Ltd policy which is just as secure as this one. You can find out more about Plantation Shutters Ltd privacy policy by visiting their page through the following link – https://www.plantation-shutters.co.uk/privacy-policy  .

We will not sell or share your private information with third parties unless we are required by law to do so. You can read The Aluminium Shutter Company Limited privacy policy here – https://www.security-shutters.co.uk/privacy-policy.

WHAT WE COLLECT

We may collect the following information via this form: name, email address, contact number, company name, website and relevant message. This information is collected to allow us to contact and help you with your initial enquiry. A copy of all submissions will be sent to a member of the Plantation Shutters Ltd Sales team mailbox. We may temporarily add your information to our Outlook calendars in case a site survey is booked.

WHAT WE DO WITH THE INFORMATION WE COLLECT

We may store the information we have collected via the data collection points listed above on Plantation Shutters Ltd Microsoft Outlook Mailboxes & Calendars. A copy of all enquiries coming from the online forms and emails available on this website will be sent to a relevant team member’s mailbox so the initial enquiry can be dealt with properly. Should we agree on a measure appointment date and time, your information may then be placed on a Calendar event so that we can carry out a site survey on the location, day and date specified on your enquiry.

We may collect the above information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping for HRMC and Warranty purposes.
  • We may use the information to improve our products and services.
  • Should you agree on joining one of our electronic mailing lists, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
  • Should you not place an order after a site survey is performed and an indication of costs is generated, we will keep all your relevant information for a maximum of a twelve months for the purposes of future communications. It will be completely deleted after 12 months unless otherwise stated by you.
  • Should we not engage in a business transaction after the initial contact is made, all your relevant information will be completely deleted.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your private information in the following ways:

  • if you have previously agreed to us using your personal information for newsletter updates purposes, you may change your mind at any time by emailing us at hello@security-shutters.co.uk or writing to The Aluminium Shutter Company Ltd at Unit 10 River Reach Business Park, 1 Gartons Way, Battersea, London SW11 3SX.
  • You may request details of personal information which we hold about you under the new General Data Protection Regulation (GDPR) guidelines. If you would like a copy of the information held on you please send an email to hello@security-shutters.co.uk or write to The Aluminium Shutter Company Ltd at Unit 10 River Reach Business Park, 1 Gartons Way, Battersea, London SW11 3SX.
  • If you believe that any information we are holding on you is incorrect or incomplete, please send an email to hello@security-shutters.co.uk or write to The Aluminium Shutter Company Ltd at Unit 10 River Reach Business Park, 1 Gartons Way, Battersea, London SW11 3SX as soon as possible. We will promptly correct any information found to be incorrect.
  • If you wish to delete the personal information we are holding on you, apart from the ones we are legally required to keep, please send an email to hello@security-shutters.co.uk or write to The Aluminium Shutter Company Ltd at Unit 10 River Reach Business Park, 1 Gartons Way, Battersea, London SW11 3SX as soon as possible. We will promptly correct any information found to be incorrect.