Privacy Policy

This privacy policy sets out how The Aluminium Shutter Company Limited uses and protects any personal information given by you and/or collected via an online form and/or an email address when you use this website. We are committed to ensuring that your privacy is protected and we are fully compliant with the new General Data Protection Regulation (GDPR) guidelines. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Aluminium Shutter Company Limited is a registered company and it is run by Plantation Shutters Ltd. It means that all enquiries generated via this website will be dealt by Plantation Shutters Ltd. With that in mind, once you submit your information, you will be under Plantation Shutters Ltd policy which is just as secure as this one. You can find out more about Plantation Shutters Ltd privacy policy by visiting their page through the following link – https://www.plantation-shutters.co.uk/privacy-policy  .

We will not sell or share your private information with third parties unless we are required by law to do so. Depending on the post code you’ve provided us with, we may forward your contact details to one of Plantation Shutters Ltd franchises to deal with. They are part of the Plantation Shutters Ltd brand and will be able to offer you the same product and service. We may use your information to send you promotional information about our products and services which we think you may find interesting. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20th February 2020.

WHAT WE COLLECT

We may collect your personal information via a variety of online forms and email addresses present on this website and also, via phone calls. Whenever you are asked to fill in a form on this website, look for the link with the relevant disclaimer explaining what information we collect and how we will handle that information once it is submitted.

Below is a list of all our data collection points, the types of information we collect on each of them and how we handle your information once it is collected, as follows:

Contact Us Page Form

We may collect the following information via this form: name, email address, contact number, post code and relevant message. This information is collected to allow us to contact and help you with your initial enquiry. A copy of all submissions will be sent to a member of the Plantation Shutters Ltd Sales team mailbox. We may temporarily add your information to our Outlook calendars in case a site survey is booked.

Quick Message Form

We may collect the following information via this form: name, email address, contact number, company name, website and relevant message. This information is collected to allow us to contact and help you with your initial enquiry. A copy of all submissions will be sent to a member of the Plantation Shutters Ltd Sales team mailbox. We may temporarily add your information to our Outlook calendars in case a site survey is booked.

Various Emails Available on Website

We may be sent a wide variety of personal information from the various email addresses present on this website, including the following: name, email, contact number, post code, availability, etc. This information is essential to allow us to contact and help you with your initial enquiry. These emails will be stored in the relevant Plantation Shutters Ltd Team’s mailbox.

WHAT WE DO WITH THE INFORMATION WE COLLECT

We may store the information we have collected via the data collection points listed above on Plantation Shutters Ltd Microsoft Outlook Mailboxes & Calendars. A copy of all enquiries coming from the online forms and emails available on this website will be sent to a relevant team member’s mailbox so the initial enquiry can be dealt with properly. Should we agree on a measure appointment date and time, your information may then be placed on a Calendar event so that we can carry out a site survey on the location, day and date specified on your enquiry.

We may collect the above information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping for HRMC and Warranty purposes.
  • We may use the information to improve our products and services.
  • Should you agree on joining one of our electronic mailing lists, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
  • Should you not place an order after a site survey is performed and an indication of costs is generated, we will keep all your relevant information for a maximum of a twelve months for the purposes of future communications. It will be completely deleted after 12 months unless otherwise stated by you.
  • Should we not engage in a business transaction after the initial contact is made, all your relevant information will be completely deleted.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your private information in the following ways:

  • if you have previously agreed to us using your personal information for newsletter updates purposes, you may change your mind at any time by emailing us at hello@security-shutters.co.uk or writing to The Aluminium Shutter Company Ltd at Unit 10 River Reach Business Park, 1 Gartons Way, Battersea, London SW11 3SX.
  • You may request details of personal information which we hold about you under the new General Data Protection Regulation (GDPR) guidelines. If you would like a copy of the information held on you please send an email to hello@security-shutters.co.uk or write to The Aluminium Shutter Company Ltd at Unit 10 River Reach Business Park, 1 Gartons Way, Battersea, London SW11 3SX.
  • If you believe that any information we are holding on you is incorrect or incomplete, please send an email to hello@security-shutters.co.uk or write to The Aluminium Shutter Company Ltd at Unit 10 River Reach Business Park, 1 Gartons Way, Battersea, London SW11 3SX as soon as possible. We will promptly correct any information found to be incorrect.
  • If you wish to delete the personal information we are holding on you, apart from the ones we are legally required to keep, please send an email to hello@security-shutters.co.uk or write to The Aluminium Shutter Company Ltd at Unit 10 River Reach Business Park, 1 Gartons Way, Battersea, London SW11 3SX as soon as possible. We will promptly correct any information found to be incorrect.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Third-Party Websites

We use some third-party websites to help us collect and process your information. We can confirm that all third-party websites used are secured and committed to protecting that information in accordance to the new General Data Protection Regulation (GDPR) guidelines.

If you wish to know more about all our security procedures, please send an email to hello@security-shutters.co.uk or write to The Aluminium Shutter Company Ltd at Unit 1 River Reach Business Park, 1 Gartons Way, Battersea, London SW11 3SX.

LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over how those websites will collect and handle your data Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

COOKIES

Please, read our Cookie Policy to understand how we use cookies.